Devika Nadarajah served in the IT and telecommunications industry for over 10 years in the capacity of an internal as well as an external consultant in the areas of process management, process improvement, business process re-engineering, KPI development and tracking for the purpose of driving change.
After embarking on her PhD, Devika made a career transition to the academia. She obtained her doctoral degree in Business Process Management (Quality Management) from University Malaya. She has a master’s degree in Quality and Productivity Improvement and bachelor’s degree in Statistics from University Kebangsaan Malaysia.
For further information on Assoc. Prof. Dr. Devika, you can download:
List of Publications