Managing Operations of Business


This course covers the strategic role of production operations management and how it interfaces with other functions of the organizations. Issues and concepts, management of the operation function, organizing and managing provision of goods, and recognizing potential areas of improvement in the management of goods and services are discussed. This course prepares students in evaluating models, techniques and methodology often employed in the operations function. It also emphasizes on recent technological advances that directly affects operations management.

Course Code:MGT7201
Course Mode:Physical / Face-to-face @ PBS, UPM Serdang
Delivery:Weekends | 3 hours 45 minutes per session | 8 sessions | 30 contact hours
Intakes:January | May | September
Fee:RM800.00 (Without credit transfer)
RM2,100.00 (With credit transfer)
Eligibility for MBA Credit Transfer:Yes, , subject to fulfiling MBA entry requirements

Course Content

TopicCourse Name
TOPIC 1Introduction to Operations Management
TOPIC 2Competitiveness, Strategy, and Productivity
TOPIC 3Project Management
TOPIC 4Sustainable Operations and Case Study Presentations
TOPIC 5Process Selection and Facility Layout
TOPIC 6Product and Service Design
TOPIC 7Strategic Capacity Planning for Product and Services
TOPIC 8Quality Management
TOPIC 9Supply Chain Management and sustainability
TOPIC 10Lean Production System
TOPIC 11Inventory Management and Case Study Presentations


Assoc. Prof. Dr. Devika Nadarajah

[email protected]

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